3          Infants under two weeks of age will not be accepted for travel unless specifically authorised by a medical practitioner, midwife or equivalent. We will take all reasonable measures necessary to avoid delay in carrying you and your baggage. Flights which are cancelled (or from which you are denied boarding) may be eligible for compensation under EC261/2004 (other than for weather / extraordinary circumstances). Cancel/Modify; Contact us; Terms and Conditions; Hire Locations; Vehicle Guide; Privacy Policy If you don’t book a flexible rate, you may not be entitled to a refund. Connecting Flight – a subsequent flight providing onward travel on the same ticket or a conjunction ticket. Before you travel, you must present to us all passports, visas, health certificates and other travel documents you need for your journey. 1 of 12 Adverts. -Book flights -Manage existing bookings -Choose seats -Check-in -Access boarding passes If one of these conditions of carriage is invalid, all other conditions will remain valid. 4 of Montreal (1975). Then click on ‘View Booking’ next to the reservation you are trying to cancel. The Guadalajara Supplementary Convention (1961). Check-in deadlines vary and your journey will be smoother if you allow plenty of time to check-in. b) allow you to transfer your booking to travel at a future date within 12 months without incurring a change fee. If you give us or our authorised agents contact information, we or they will take all reasonable steps to let you know about any changes using the contact information you provided to us when your booking was made. We will not be responsible for, or have any liability in respect of, articles removed from your Baggage by airport security personnel acting in accordance with any applicable regulations, whether or not such items are subsequently retained or destroyed by such airport security personnel or are passed by them to us. The conditions of carriage of each other carrier involved in your journey govern its liability to you. Except for assistance dogs accompanying disabled passengers, animals and their containers will not be part of your free baggage allowance and you will have to pay an excess baggage charge for them. If you have deliberately interfered with a member of the crew of the aircraft carrying out their duties. 222 were here. The airline offers travellers a wide route network attracting business and leisure. Involuntary fare refund – a refund, under clause 10b, of the fare for your ticket. If you fail to cancel a booking before the check-in deadline for your flight or do not show up for the flight, we may decide to cancel your return or onward reservations. We will carry some of your baggage free of charge. If you want to change all or part of your transportation, you must contact us beforehand. Booking.com B.V. is based in Amsterdam, the Netherlands and is supported internationally by 198 offices in 70 countries. b          Remedies for delays and cancellations. d          Schedules, and onward travel arrangements. My March 23rd flight was cancelled and the replacement offered didn't suit me, so a refund was agreed by phone with their call centre two days before flight. Read more Check your booking conditions. You must put your name or other personal identification on each item of checked baggage. Since then, Loganair have changed the flight times but have said that if they are not suitable, I can change flights to 'any future flight date, without incurring a change fee', BUT I would have to pay an additional fee if the flights I choose are more expensive. Passenger – any person holding a ticket who is carried, or is to be carried, on an aircraft, except members of the crew. We may ask for confirmation that you have consent to claim on behalf of those other passengers. When a guest makes a booking, their reservation is confirmed immediately – there's no way to reject a reservation. You may not be able to change these at all or only if you pay us an extra fee to do so. Refunds of Fares and Taxes, Fees and Charges. If you do not use your ticket, you will be entitled to claim a refund of any taxes, fees and charges which you paid, less a reasonable service charge. Only assistance dogs accompanying passengers with a disability can be taken into the aircraft cabin. If you have begun your journey and a member of your immediate family dies, please contact us if you wish to rearrange your travel plans. c          Complaints about delay to checked baggage: timescales. If carrying you or your baggage may affect the comfort of any person in the aircraft. Firearms are not carried as part of your baggage allowance. Europcar. The Convention for the Unification of Certain Rules for International Carriage by Air, signed at Montreal, 28 May 1999 (the Montreal Convention) (1999). Long Reads. Price fields should be populated with numerical values only. The flight times shown in our timetables may change between the date of publication and the date you actually travel. We sell some tickets at discounted fares which may be partly or completely non-refundable. If you have a claim for checked baggage, you may make it against the first or last carrier or against any carrier performing the carriage during which the damage took place. d          Passengers’ advance arrangements. Customers on flights which have been cancelled or rescheduled will be notified via the contacts provided to Loganair at the time of booking. Unless carrying the animals is covered by the liability rules of the convention, we will not be responsible for their loss, sickness, injury or death unless we have been negligent. If your unchecked baggage exceeds the maximum dimensions or weights; does not fit under the seat in front of you or in an enclosed storage compartment; or we decide it is not safe you must check it in as checked baggage. If you fail to do this, we may decide not to carry the animals. These additional conditions will be in place until 8 September 2020 and reviewed prior to that date to determine any changes or extension required in light of prevailing circumstances. If you have failed to present your ticket or your boarding pass or your travel documents to us when reasonably asked to do so. arrange for another company (such as a tour operator, a train company, a ferry or a hotel) to provide land or sea transport or other services for you; or. Authorised agent – a passenger sales agent who we have appointed to represent us in selling air transportation on our services. Please provide a valid value for Were you rerouted on another flight to your planned destination? ADDENDUM: Special Conditions relating to Covid-19 pandemic. You must also check in advance the public health guidance and requirements of the airports to and from which you will fly on your journey with us. Which airlines have free cancellation? If you're looking for information on a Loganair flight you've booked, you … You must not carry the following in your baggage (whether as checked baggage or unchecked baggage). What’s New. The safety and security of our passengers is our absolute priority. Loganair Cleartrip brings you the latest flight schedule for Loganair Airlines. 1          Where you may be entitled to compensation under this clause and in accordance with EU Regulation 261/2004, the following shall apply: You must submit your claim directly to us and allow us 28 days (unless a shorter time is prescribed by law) to respond directly to you before engaging a third party to claim, or progress your claim, on your behalf. direct marketing and market research (which we will only do at your request or consent and we will give you the opportunity to opt out). If you do not claim it within a reasonable time we may charge you a storage fee. If you think you might be owed Loganair delay compensation or Loganair cancellation compensation, you've come to the right place. Should a lower fare become available after you have booked you will not be entitled to claim any rebate, refund or difference in fare. Covid-19 - If your call relates to the impact on your booking with us, please read our advice first. News & Advice. If you try to enter a country for which your travel documents are not valid. Read more Check your booking conditions. You can always check the status of your booking at any time by using the Manage My Booking function at loganair.co.uk. If you have an item of baggage (such as a musical instrument) larger or heavier than the maximum dimensions and weight for unchecked baggage but unsuitable to be carried as checked baggage. Please ask us or our authorised agents for a copy of these specific conditions. We or our authorised agents may charge additional carrier or agency fees for issuing or changing your ticket or providing other reservation services. a          These conditions of carriage govern our liability to you. A ticket is not transferable and is generally non-refundable. Voluntary fare refund – a refund, under clause 10c, of the fare for your ticket. Ticket – either a document called ‘Passenger ticket and baggage check’ or an electronic ticket, which we or our authorised agents have issued to you. If you have any reason to suspect, or ought reasonably to know, that you have a condition which might be exacerbated by the normal operation of an aircraft or could cause you difficulty if you do not have medical assistance before the flight has ended then you should not fly. Loganair Limited reserves all rights in relation to any losses suffered or payments made as a result (whether directly or indirectly) of any false or misleading statements made in support of this claim. If you have behaved in a way mentioned above on or in connection with a previous flight and we believe you may repeat this behaviour. ... To book a cheap flight with Loganair, choose from the list of flights with Loganair below, or use the links at the side of the page to browse for more flight information. Get a break down on Loganair’s fees and latest flight information. Loganair is a Scottish airline operating as a franchise under Flybe, Europe’s largest independent regional airline. There is an exemption to the requirement for a face covering for customers with medical grounds, such as respiratory difficulties, but you must carry evidence of that medical condition and produce it on request to our staff. For example, British Airways only charges £15 per ticket refund/cancellation. Validity period – the period for which your ticket is valid. We will record your reservations in our computer system. 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